
Six major procedures (filing, investigation, assessment, risk control, adjustment and payment), five major channels (self-service channel, quick compensation channel, standard channel, complex channel and risk channel) and four major engines (operation management engine, customer service engine, accurate damage assessment engine and accurate risk control engine) realize lower risks, better efficiency and services in claims.

Six major procedures, five major channels and four major engines achieve lower risks, better efficiency and services in claims.

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