Citibank Visits OneConnect to Explore New Opportunities in Fintech Collaboration
A senior delegation from Citibank, a global leader in financial services, recently visited OneConnect to engage in in-depth discussions on corporate banking, retail banking, and technological innovation amid the ongoing global trend of financial digital transformation. As one of OneConnect Hong Kong’ key strategic partners, Ms. Aveline San, CEO for Citi Hong Kong and Macau and Acting Citi Country Officer for China, led the delegation to attend this high-level meeting. The delegation included representatives from key business areas including regulatory technology, digital banking, and cross-border finance. Dr. Ming X. Jin, CEO of OneConnect Hong Kong and Head of the Gamma Business Unit, participated in the discussions along with experts from OneConnect’s Technology Committee.
In the domain of retail banking and wealth management, anti-fraud, anti-Deepfake and AI-driven advisory services were key points of interest. The conversation also focused on the capabilities of eID&V/eKYC (electronic Know Your Customer) technologies in fraud prevention, with both parties exploring how to optimize digital identity verification through advanced anti-fraud capabilities. OneConnect further showcased its latest innovations in intelligent customer service and AI advisory platforms, which were positively received by Citibank for their technological maturity and practical applicability.
OneConnect also presented its AI- and big data-powered risk management technologies, detailing how advanced data modeling can significantly improve the efficiency and precision of loan approvals. The two sides exchanged insights on innovative approaches to credit assessment and risk control.
The conversation centered on how digital technologies can be leveraged to streamline operations and enhance claims processing efficiency. The OneConnect team also shared real-world applications of generative AI (GenAI) in financial services, including intelligent customer interactions, credit evaluation, and personalized marketing. The two parties exchanged forward-looking perspectives on applying large language models (LLMs) in banking operations.
This high-level engagement further deepened mutual understanding between Citibank and OneConnect, laying a strong foundation for future collaboration. Moving forward, both organizations will continue to leverage their respective strengths in financial services and technological innovation, advancing joint
initiatives in corporate banking, retail banking, and emerging technologies, with a shared commitment to accelerating the digital transformation of the global financial sector.
