Executives from Old Mutual Group Visit Ping An Group and OneConnect to Deepen Cooperation and Drive Digital Transformati
Recently, a delegation from Old Mutual plc (hereinafter referred to as "OM"), a strategic overseas client of OneConnect, visited Ping An Group and OneConnect. The delegation was led by Zureida Ebrahim, Group Chief Operating Officer of OM, and May Govender, Group Chief Information Officer of OM. They were warmly welcomed by Michael Guo, Co-CEO and Deputy General Manager of Ping An Group; Dr. Xiao Jing, Chief Scientist of Ping An Group; Chen Dangyang, Chairman and CEO of OneConnect; Luo Jun, General Manager of Ping An Financial Technology; Bi Wei, Assistant President of OneConnect; and teams from Ping An Life Insurance, Ping An Bank, and other relevant business units. Both parties engaged in in-depth discussions on various topics, including Ping An Group’s digital transformation journey, the development of its integrated financial ecosystem, the application of artificial intelligence across the financial sector, and regulatory technology. They also explored opportunities for further deepening cooperation in the future.
Michael Guo, Co-CEO and Deputy General Manager of Ping An Group, introduced the Group’s integrated financial strategy and healthcare ecosystem strategy. He further elaborated on how synergies between the Group’s member companies have strengthened Ping An’s business model.
Chen Dangyang, Chairman and CEO of OneConnect, emphasized that generative artificial intelligence (GenAI) has had a profound impact on the digital transformation of the financial industry, building on Ping An Group’s journey in this field. He specifically highlighted that OneConnect recently launched its self-developed agent platform, integrating leading open-source large models such as DeepSeek and Qwen. Through AI and data, OneConnect has introduced comprehensive digital solutions across various scenarios, enabling financial institutions to accelerate their digital transformation while continuously enhancing operational intelligence, risk management, and customer service capabilities.
Luo Jun, General Manager of Ping An Financial Services, along with Wang Buqing from the Financial Services team, shared the development of Ping An’s integrated finance strategy and its contributions to both customer and business growth. Dr. Xiao Jing, Chief Scientist of Ping An Group, and his team member Tu Suifang presented the Group’s transformation in the AI field and its powerful AI platform capabilities, showcasing several AI application scenarios that generated significant interest from the clients.
During the meeting, Qiu Chengyi from Ping An Life Insurance and Ma Lu from Ping An Bank presented a benchmark cross-selling case, detailing the cross-selling model between the life insurance and banking sectors and its evolution. The overseas business team of OneConnect also provided comprehensive responses to OM executives’ questions regarding business process automation and AI-powered data enablement.
The OM executives visited the Shenzhen Technology Exhibition Hall and the Ping An Bank branch at Times Square in the CBD, gaining deeper insights into Ping An Bank’s self-service and digital capabilities as well as its customer experience. Additionally, the OM executives visited Ping An Bank’s Central Sub-branch in Shanghai, the Zhangjiang Telemarketing Center, and the Suzhou Customer Service Center for business inspections. They also held in-depth discussions with relevant parties regarding the establishment of OM’s back-office center in South Africa, with plans to pursue strategic cooperation in this area.
Since 2022, OneConnect has been engaged in a strategic partnership with OM. Under the cooperation agreement signed by both parties, OneConnect launched its first digital life insurance product for OM . Leveraging OneConnect’s extensive experience in the financial industry and advanced technological capabilities, the solution utilizes big data, artificial intelligence, and other technologies to help OM’s agents improve service efficiency and drive customer conversion effectively.
The visit of OM’s senior executives not only further solidified the partnership between the two parties but also laid a strong foundation for expanding future areas of collaboration. OneConnect will continue to customize solutions to better meet the needs of the South African market for OM, driving digital transformation and aiming to set new benchmarks in the global insurtech industry.
