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OneConnect Partners with a Major Hong Kong Bank to Set a New Standard in Smart Customer Authentication for Global Market

Recently, OneConnect signed an agreement with a prominent Hong Kong bank to provide intelligent authentication services for Hong Kong residents through HKID eKYC. This collaboration aims to deliver flexible and regulatory-compliant online “Know Your Customer” (KYC) capabilities, catering to the bank’s increasing demand for online account openings.

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Leveraging the extensive business scenarios and practical experience of Ping An Group, along with industry-leading AI technologies, OneConnect's smart authentication solution includes liveness detection, facial recognition, optical ID verification, and official data source validation. This comprehensive approach ensures convenient, secure, and reliable ID verification services across mainland China, Hong Kong, and various other countries and regions. Additionally, the modular design and easy integration of the eKYC solution provide the bank and other institutions with robust adaptability for different scenarios, supporting comprehensive end-to-end online KYC processes.


As a crucial element of OneConnect’s global expansion strategy, eKYC has already established multiple benchmark projects in the Hong Kong market, serving government agencies and major financial institutions. Its reach has now extended to countries including Singapore, Thailand, Malaysia, the Philippines, and South Africa, continually empowering global clients with advanced online KYC capabilities.


Headquartered in Singapore, this bank is one of the largest by assets and has a significant influence in the global financial industry. This collaboration serves as a flagship case for OneConnect, enhancing its brand recognition in Hong Kong and beyond and paving the way for more business opportunities. Moving forward, OneConnect remains dedicated to its core strategy of "product enhancement, client engagement, and global growth," delivering high-quality solutions to clients worldwide to support their efficiency and digital transformation objectives.


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